Privacy Policy

Information We Collect

The information we collect depends on the features you use and the information you choose to provide.

• Account information, such as your name, email address, profile image, and authentication details.
• Information you provide, such as pet profiles, health observations, care notes, preferences, goals, and support messages.
• Usage and device information, such as your IP address, browser type, device type, pages viewed, and interactions with the service.
• Information stored through cookies, local storage, and similar technologies, including language preferences and locally saved profile data.

How We Use Information

• Provide, operate, maintain, and improve BetterHealth.
• Personalize features and save your preferences and records.
• Authenticate accounts, prevent fraud, and protect the security of the service.
• Respond to questions, support requests, and privacy requests.
• Comply with applicable law and enforce our Terms of Service.

Cookies and Local Storage

BetterHealth and our service providers may use cookies and similar technologies to keep you signed in, remember settings, and operate the service. Some information, including certain pet profile data, may be stored only on your device. You can clear cookies and local storage through your browser, but doing so may remove saved information or affect how the service works.

How We Share Information

We do not sell your personal information. We may share information only as needed with service providers that support functions such as authentication, hosting, data storage, security, and customer support; when required by law or necessary to protect rights, safety, and the service; or as part of a merger, financing, acquisition, or sale of assets. Service providers may use information only to perform services for us, subject to their agreements and applicable law.

Data Retention

We keep personal information only for as long as reasonably necessary to provide the service, meet legal obligations, resolve disputes, and protect the service. Retention periods vary by the type of information and why it was collected. Information stored locally remains on your device until you delete it, clear your browser storage, or remove the application data.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.

Your Choices and Rights

Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal information, or to withdraw consent where processing is based on consent. You may also update certain account information directly or clear locally stored information through your browser. To make a request, contact us at service@betterhealth.top. We may need to verify your identity before completing a request.

Children's Privacy

BetterHealth is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and delete it where appropriate.

International Data Transfers

BetterHealth and its service providers may process information in countries other than your own. Where required, we use appropriate safeguards for those transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and change the date above. If a change is material, we may provide additional notice where appropriate.

Contact Us

For questions or privacy requests, contact BetterHealth at service@betterhealth.top.